Thursday, February 21, 2019

System Kaizen over Point

One of the popular ways to "manage" queues in product development is to set up WIP (Work In Progress) limits and it has its benefits. However, we also need to be aware of the fact that, WIP limits are effective when it is done keeping the overall systemic improvement in context. If the organisation is siloed with a lot of interdependencies across the teams, then setting WIPs in individual siloed teams, could create unintended consequences, possibly creating a bigger queue somewhere else. System kaizen should be encouraged rather than the point and eliminating the queues is preferred than just managing it. We will be discussing some of these concepts during the upcoming LeSS course in Sydney on March 4th, 5th and 6th. Reach out to me for further details..

is Hierarchical organisational model bad ?

Most of us say that hierarchical organisations are bad and not suitable for product development/knowledge related work. At the same time, I have started believing that, it is not the hierarchy as such that is causing the havoc but it is the way the organisation is structured within the hierarchy. Product development environment is supposed to be collaborative and cross functional. When the org structure doesn't support the collaborative nature, it leads to sub-optimal results. One can still have a networked model structure or a holocratic structure, but if it doesn't support the collaboration and cross functionality, product development would fail. Question is.. is it the model(networked, hierarchical, etc) or the structure that is driving the behaviour the outcome ? Just to clarity, the structure includes the way the model is organised, HR policies, etc.

Certified LeSS Practitioner: From Principles to Practices Sydney 4th, 5th and 6th 2019

The registration for the upcoming LeSS course in Sydney has started... the early bird closes 24th Feb. Hurry as we have limited seats. Please find the course registration details below. Please reach out to me if you need further details

You can register for the course here

Tuesday, June 19, 2018

“Kanban is not a software development lifecycle methodology or an approach to project management. It requires that some process is already in place so that Kanban can be applied to incrementally change the underlying process.”
“We’ve come to recognize that Kanban is giving permission in the market to create a tailored process optimized to a specific context.
Kanban is giving people permission to think for themselves. It is giving people permission to be different: different from the team across the floor, on the next floor, in the next building, and at a neighbouring firm.” – David Anderson
#kanban, #softwaredevelopment #projectmanagement 

Monday, June 18, 2018

"If you want to adapt new behaviours, your mindset needs to be congruent with those behaviours. If your mindset doesn’t support the new behaviours, ultimately your mindset will trump your behaviour and you won’t be able to get the results or sustain the change you want."

- Roger Schwarz

Friday, June 15, 2018

One won't become a systems thinker by reading System thinking books. I remember Craig Larman handing me Peter Senge's book during my Valtech days in 2004. This was as part of the reading list during the initial days of LeSS related experimentation. Even though, I read it many times, it all started making sense, when we introduced the ideas around "Multi team Product Backlog Refinement", and "Having shared visual spaces", etc.   These small ideas which were created to enable the teams to get the wholistic view of the product, helped me in connecting the dots with the knowledge from the various theories. I found it very helpful approach to practice and get your hands dirty from the things you have learned either through the book or training.  LeSS also recommends to "Own" an idea rather than "Rent" it.  If you are keen to learn more about how to own an idea rather than renting it, and also, the difference it could make to your product  development,  please register for my upcoming LeSS courses in Perth, Melbourne or Sydney: Perth: Sydney: Melbourne: #productdevelopment #training #systemsthinking #less #renttoown


Thursday, June 14, 2018


In the 1940s and '50s, when automation was increasingly applied, many began to worry that it would make people in general, and managers in particular, obsolete. If machines could replace people's minds as well as their muscles, what would ultimately be left for people to do? This concern was based on the incorrect assumption that there is a finite number of problems to which the human mind can be applied.  The problems that can confront human minds are unlimited. No matter how many are solved, an infinite number will always remain to be solved.  -  Ackoff  #SystemsThinking,#Ackoff,#LeSS,#management,#Thinking

In the book, "Competing against time" the authors found that reducing lead times to customers by three-fourths resulted in a firm moving to a growth rate that was two to four times the industry growth rate.  #lean  #less #agileleadership #leadtimereduction  

Monday, June 11, 2018

Register for "Certified LeSS Practitioner: From Principles to Practices" courses in Perth, Sydney and Melbourne.

Click on the link below to register:
Perth: August 1st - 3rd -->
Sydney: August 15th - 17th -->
Melbourne: August 29th - 31st -->

#LeSS #training #agile #scrum

Wednesday, June 06, 2018

Poor management can easily destroy collaboration by rewarding people for behavior that optimizes for their function at the expense of customer outcomes or wider organizational goals. Examples of this include rewarding developers for features that are “dev complete” but not production ready, or rewarding testers for the number of bugs they find.  In general, rewarding people for output rather than system-level outcomes leads to dysfunction, and in any case monetary rewards or bonuses have been demonstrated to reduce performance in the con- text of knowledge work

 - Jez Humble  

#optimization #features #testers #bonus #output #less